We promote sustainability through our brands, building an excellent working environment of diversity and inclusion, transparent communication with our customers, efficient management of natural resources, encouraging our suppliers to adopt best practices and private social investment focused on promoting longevity and quality of life.
Click here to access the Annual Reports.
In October, GBarbosa achieved RA-1000, the highest seal of excellence awarded by the ReclameAqui.com.br website. Giga Atacado was the grand champion in the IER (Receiving Efficiency Index) award, promoted by IPTC (São Paulo Institute of Cargo Transportation).
In November, Prezunic received the recognition “Partner of Mesa Brasil/SESC Rio de Janeiro”, a result of the consistency of food donations to needy communities in the region.
At the end of the year, the Bretas, Gbarbosa, and Prezunic brands consolidated their presence in the Top 10 of the “Solution Index” in the “Supermarkets” segment, on the consumer.gov.br website. Additionally, Prezunic, Perini, and GBarbosa also remained in the Top 10 of the “Satisfaction Index”, in the “Supermarkets” segment of the same electronic portal.
Seeking to further consolidate Cencosud Brasil’s ESG initiatives, another step was taken with the creation of an identity to represent this progress: the Corporate Institute. Previously known as the GBarbosa Institute, it has been renamed to Cencosud Sustainability Institute and gained national coverage. It is now the socio-environmental responsibility arm of Grupo Cencosud in Brazil, covering the GBarbosa, Bretas, Prezunic, Mercantil Atacado, Perini, Spid, and GIGA Atacado brands.
In 4Q23, the Institute had the presence of 2,540 participants, an increase of 81.8% compared to 4Q22. The activities offered by the Institute included gastronomy and dance classes, as well as events dedicated to “Pink October”, which raised awareness among participants for breast cancer prevention.
In December, the Institute executed a Letter of Intent with the Cargill Foundation, aiming to promote present and future joint actions, for the transformation of communities, generating a positive socio-environmental impact, in municipalities where Cargill and Cencosud are present.
Through this program, customers and employees can donate their spare change in cash and contribute to activities carried out by social institutions in the locations where we operate.
In 4Q23, the female presence in leadership positions accounted for 34.9%, up by 0.3 p.p. over 4Q22. This increase was due to a several initiatives, such as the Cenco Mulheres program (female leadership mentoring), aiming to boost female representation in leadership positions. It is worth noting that women account for 49.5% of Cencosud’s workforce.
The promotion of inclusion of black or brown people in leadership positions reached 57.5% in the quarter, compare to 56.3% in 4Q22, an increase of 1.2 p.p.. It is important to highlight that, there was a change in the job evaluation methodology, in the quarter, where the leadership average no longer formed part of this indicator. Considering the previous calculation, the growth would have been 1.9 p.p. (64.8% in 4Q23 compared to 62.9% in 4Q22).
It is also worth noting that 20.4% of employees are now over 50 years of age, showing an increase of 1.8 p.p. compared to 4Q22.
These results show our commitment to promoting an inclusive culture and providing equal opportunities for all employees, regardless of their age, gender, or ethnic-racial background.
In compliance with Law 14,611 of July 3, 2023, Cencosud Brasil shares the Transparency and Salary Equality reports made available on the Empresa Brasil Portal of the Ministry of Labor and Employment (MTE). The document is based on the MTE methodology that uses data from the 2022 eSocial, according to the Brazilian Classification of Occupations (CBO), providing information regarding establishments with more than 100 employees. It is worth noting that the calculation does not consider the Company’s salary policy and other factors that affect salary composition. Cencosud Brasil is proud to have an equitable Remuneration Policy, in which the salary is attributed to the position and not to its occupant, thus contributing to the construction of a fairer and more egalitarian society.
Click here to access the reports.
The RAMA program (Fresh Produce Traceability) aims to understand the origin and path taken by food, have more information about the production process of foods, make purchasing decisions based on secure information, and contribute to conscious consumption.
In 4Q23, the RAMA program (FLV Traceability) achieved a compliance rate of 77.4%, down by 5.4 p.p. from 4Q22, due to the entry of new suppliers, who, that were still adjusting to the program parameters in the quarter.
In August 2023, GBarbosa began selling the “Pão Amigo” initiative. Each unit purchased of this product allocates a portion of the value to support the projects of the Association for Assistance to Disabled Children (AACD). This partnership offers customers the opportunity to directly contribute to important social causes through their conscious consumption choices.
We prioritize purchasing experiences aligned with social demands, promoting relationships of trust, transparency and sustainability in the meat supply chain.
Click here and learn about our commitment with the sustainable purchase of meat
Reverse Logistics for waste generation from our own operations reached 1,828 tons, a 6.1% increase over 4Q22, due to the sale of recyclable materials in Rio de Janeiro. However, the share of recycling in total waste was 10.4%, 18.1 p.p. lower than the same period last year, due to the higher number of wastes generated from the opening of the Prezunic and Spid stores.
In the scope of Customer Waste Recycling, the partnership with Heineken continued to thrive, resulting in the collection of 21.8 tons of glass bottles. Additionally, 1.7 tons of lamps were sent for recycling, aa 41.7% increase compared to 4Q22.
In December, Cencosud entered into a partnership with Green Eletron for the implementation of Voluntary Drop-Off Points (PEVs) at GBarbosa, Mercantil Atacado, and Perini stores, dedicated to the collection of batteries, in Salvador/BA.
Committed to water efficiency as part of its sustainability project, the Prezunic Botafogo operation, in partnership with a specialized consultancy firm, adopted a comprehensive program to monitor and control water consumption. This project includes identifying and resolving leaks, adjusting equipment, and awareness campaigns to reduce waste and expenses. As a result, the store has achieved more efficient management, saving 36.7% in the initial months of management and control.
Energy consumed from renewable sources accounted for 91.8% in the quarter, an increase of 19.6 p.p. compared to 4Q22, as a result of the increase in the energy acquisition in the Incentivized Free Market. In the same period, 52,020 megawatts were consumed, a 14.5% increase compared to the previous year. Both results were due to the increase in the purchase of energy in the Incentivized Free Market.
The transition from conventional lamps to those equipped with LED technology reached 58.3%, a 2.1 p.p. increase compared to the previous year, due to retrofits in stores that underwent renovations and LED the implementation in new stores.
At the same time, we advanced in the adoption of refrigerated displays with glass doors, reaching 62.9%, an increase of 1.8 p.p. compared to 4Q22. The replacement of conventional refrigerated displays with innovative plugin displays reached 97.6%, a 0.1 p.p. increase compared to 4Q22.
We donated food through partners SESC-Mesa Brasil and Infineat, benefiting several non-governmental organizations, community kitchens, shelters, orphanages, and nursing homes, among others.
The food donation initiative reached the mark of 52.7 tons in the quarter, an increase of 1.3% compared to 4Q22. This achievement is the result of the proactive engagement of 40 stores, which played a crucial role in our ongoing commitment to generate a positive impact in the communities in which we operate.
| 4Q23 | 4Q22 | Δ% | 2023 | 2022 | Δ% | |
| People | ||||||
| Life Project (Youtube chanel) | ||||||
| Subscribers (ths) | 61,0 | 59,0 | 3,4% | 61,0 | 59,0 | 3,4% |
| Views (ths) | 28,7 | 23,0 | 24,8% | 129,2 | 156,0 | -17,2% |
| Cencosud Institute | ||||||
| # participants | 2.540 | 1.397 | 81,8% | 8.770 | 5,545 | 58,2% |
| # stores | 4 | 4 | 0,0% | 7 | 4 | 75,0% |
| Solidarity Tips (R$ thousand donated) | 9,9 | 11,0 | -10,0% | 37,7 | 57,0 | -33,9% |
| Workforce | ||||||
| % of employees over 50 years old | 20,4% | 18,6% | 1,8 p.p. | 20,4% | 18,6% | 1,8 p.p. |
| # young pprentices | 542 | 507 | 6,9% | 542 | 507 | 6,9% |
| % of employees with a disability | 5,0% | 5,0% | 0,0 p.p. | 5,0% | 5,0% | 0,0 p.p. |
| Inclusion of Gender and Race | ||||||
| % of women in the total workforce | 49,5% | 49,9% | -0,3 p.p. | 49,5% | 49,5% | 0,0 p.p. |
| % of women in leadership positions | 34,9% | 34,6% | 0,3 p.p. | 34,9% | 34,6% | 0,3 p.p. |
| % of blacks (blacks or browns) in total workforce | 68,6% | 68,5% | 0,1 p.p. | 68,6% | 68,8% | -0,2 p.p. |
| % of blacks (blacks or browns) in leadership positions | 57,5% | 56,3% | 1,2 p.p. | 57,5% | 56,3% | 1,2 p.p. |
| Product | ||||||
| FLV Traceability (% compliance) | 77,4% | 82,8% | -5,4 p.p. | 77,4% | 82,8% | -5,4 p.p. |
| Planet | ||||||
| Recycling of waste from own operation (tons) | 1.828 | 1.723 | 6,1% | 7.777 | 8,603 | -9,6% |
| Silated or Composted Tons (organic solid waste) | 157 | – | – | 157 | – | – |
| % of total waste | 10,4% | 28,8% | -18,4 p.p | 25,8% | 30,5% | -4,7% |
| Customer waste recycling | ||||||
| Voluntary Delivery Point for Lamps (tons) | 1,7 | 1,2 | 41,7% | 4,7 | 4,5 | 4,4% |
| Point of Voluntary Delivery of Glass Bottles (tons) | 21,8 | – | – | 53,8 | – | – |
| Returnable Bags (thousand units) | 196,4 | 174,0 | 12,9% | 696,0 | 670 | 3,9% |
| Free market renewable energy | ||||||
| MWh | 52.020 | 45.442 | 14,5% | 203.879 | 177.320 | 15,0% |
| % of total energy | 91,8% | 72,2% | 19,6 p.p. | 82,4% | 70,4% | 12,0 p.p. |
| Energy Efficiency Initiatives | ||||||
| Lamps LED (% of coverage) | 58,3% | 56,2% | 2,1 p.p. | 58,3% | 56,2% | 2,0 p.p. |
| Plugins Refrigerated Displays (% of coverage) | 97,6% | 97,5% | 0,1 p.p. | 97,6% | 97,5% | 0,1 p.p. |
| Refrigerated Displays with Glass enclosure (% of coverage) | 62,9% | 61,1% | 1,8 p.p. | 62,9% | 61,1% | 1,8 p.p. |
| Food donations to charities | ||||||
| Tns donated | 52,7 | 52,0 | 1,3% | 250,8 | 171,0 | 46,7% |
| # donor stores | 40 | 45 | -11,1% | 51 | 73 | -30,1% |
| R$ ths donated | 1.088,4 | 1.102,9 | -1,3% | 2.928,4 | 1.979.1 | 48,0% |
